All Systems Operational

About This Site

Welcome to the Rake system status page. We value transparency in our operations because Rake is relied on by thousands of teams for critical workspace collaboration and omnichannel messaging. Our status page is provided to document known issues and estimates to resolve those issues by our team.

Rake User App ? Operational
90 days ago
100.0 % uptime
Today
Rake Live Chat Widget ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Integration ? Operational
90 days ago
100.0 % uptime
Today
Twilio SMS ? Operational
90 days ago
100.0 % uptime
Today
Rake Console ? Operational
90 days ago
100.0 % uptime
Today
Rake Core Services and Workers ? Operational
90 days ago
100.0 % uptime
Today
Rake Core ? Operational
90 days ago
100.0 % uptime
Today
Login, Authentication, Permissions Service ? Operational
90 days ago
100.0 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
Rake Admin Service ? Operational
90 days ago
100.0 % uptime
Today
Event Notifications Service ? Operational
90 days ago
100.0 % uptime
Today
Rake Event Trigger Service ? Operational
90 days ago
100.0 % uptime
Today
Rake Documentation Service ? Operational
90 days ago
100.0 % uptime
Today
Rake Outbound Webhook Service ? Operational
90 days ago
100.0 % uptime
Today
Rake Chat Widget Service ? Operational
90 days ago
100.0 % uptime
Today
Rake User App Service ? Operational
90 days ago
100.0 % uptime
Today
Rake Statistics Service ? Operational
90 days ago
100.0 % uptime
Today
Rake User App Worker ? Operational
90 days ago
100.0 % uptime
Today
Rake Developers API Operational
90 days ago
100.0 % uptime
Today
3rd Party Services ? Operational
Google Cloud Platform Google App Engine ? Operational
Google Cloud Platform Google Compute Engine ? Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Toll-Free, North America Operational
Twilio SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021
Resolved - This incident has been resolved.
Aug 4, 13:18 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 10:45 CDT
Identified - Users have reported slow load times in the app, long delivery times on messages, and occasional network error responses. Our dev-ops team has identified an issue in our database and is applying a fix immediately. We will update this incident when we have additional information.
Aug 4, 09:55 CDT
Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.